Privacy Policy

Chop Kim Thye Tyre Workshop ("we", "us" or "our") respects your privacy. This policy explains what personal data we collect through chopkimthye.com, how we use it, and the choices you have. It is written to comply with Malaysia's Personal Data Protection Act 2010 (PDPA).

We collect information you provide directly, such as your name, phone number, email address, vehicle details and preferred appointment time when you submit a booking or contact form.

We also collect limited technical information automatically, such as pages visited and general device/browser information, to help us understand site usage and improve performance.

We use the information you provide to confirm and manage service appointments, respond to enquiries, and communicate with you about your vehicle or booking.

We do not sell your personal data to third parties. Aggregated, non-identifying usage data may be used to improve our website and services.

Our website may use cookies and similar technologies (including Google Analytics) to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some site features.

We only share your information with trusted service providers who help us operate the website or process bookings (for example, email or messaging services), and only to the extent needed to provide that service. We do not share your data for third-party marketing.

We retain booking and enquiry information only for as long as necessary to provide our services and meet legal or accounting requirements, and we take reasonable technical and organisational measures to protect it from unauthorised access, loss or misuse.

Under the PDPA, you may request access to, or correction of, the personal data we hold about you, or ask us to stop using it for a particular purpose. To make a request, contact us using the details below.

If you have any questions about this policy or how we handle your data, please contact us at account@chopkimthye.com or +60 12-794 3638.